Adobe hatemail

Posted by amy on June 27, 2007

Dear Adobe:

I hate your website. I hate that none of the apps I’ve downloaded trial versions of can be installed without installers on my Mac. I hate looking at urls like

http://www.adobe.com/cfusion/tdrc/index.cfm?product=flex&loc=en%5Fus

. They are ugly. I hate that every single time I try to download something, you make me fill in the same damn form about how many people are in my company and how long it will be before I make a purchasing decision. I hate that you try to get my phone number on that form. (Note: if you make a phone number mandatory but do not validate its format, don’t be surprised if people write “hah!” in the form field. As in “hah, why would I possibly want you to call me to bug me about what I thought about your bloated proprietary software?”) I hate that you automatically check a box that says the best way to contact me is by phone. I am a geek. The best way to contact me is never, ever, ever by phone.

All of this to try out AS3. C’mon Adobe, you want me to use your platform or not? Stop making me fill in your stupid forms.